Terms Of Service

Heat Wave Pressure Washing Terms Of Service

1. Legally Binding Agreement

By signing a contract with Heat Wave Pressure Washing, LLC you are signing a legally binding contract for work to be completed at an agreed upon price. In the event that you break this contract, all deposits made to the company shall be surrendered as damages.

2. Product Warranties

All Warranties are limited to those offered by the manufactures of the products used. Heat Wave Pressure Washing, LLC offers no additional warranties. If you ever have a concern regarding our work Heat Wave Pressure Washing, LLC should be notified immediately.

3. Water Usage

By signing this agreement, you agree to provide Heat Wave Pressure Washing, LLC the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required it will be at an additional charge. It is the Customer's responsibility to make sure the water supply is on and working before we arrive. Additional charges will be applied if water is not available.

4. Electrical Usage

By signing this agreement, you agree to provide Heat Wave Pressure Washing, LLC the right to use an on-site source of electricity as needed to complete the stated project without compensation. If an exterior source is required it will be at an additional charge.

5. Color and Tone

The properties and species of wood, age and weather can greatly affect the resulting color or tone of the stain. Note: Variances may occur on individual boards as well as total project densities and other characteristics vary across and throughout wood. Heat Wave Pressure Washing, LLC and all of its associates attempt to represent final finish color and tones as best as possible. While we can often give you an idea of the overall color or tone you must expect some variance in the overall finish.

6. Courtesy

While Heat Wave Pressure Washing, LLC is on location on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off work surface for at least 24 hours after our work is complete. This is for your safety.

7. Payments

All payments to Heat Wave Pressure Washing, LLC are due as per the contract schedule and are to be paid by check, money order or cash. All balances are ALWAYS paid due and payable upon completion of the job. A late fee will be assessed on all balances not paid upon completion of work. The customer agrees to pay any collection cost incurred by Heat Wave Pressure Washing, LLC related to the collection process of outstanding balances. This includes all attorney fees and court costs.

8. Scheduling

Scheduling of a business in which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a a minimum, however circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.

9. Removal & Replacement of Deck Contents

Removal and replacement of grills, deck furniture, planters, etc. is the responsibilities of the client. Should we need to remove items from the area being cleaned , we will not be responsible for breakage or for storage issues. An additional charge will be applied for the time & labor devoted to the removal of these items.

10. Damages

Heat Wave Pressure Washing, LLC is not responsible for damages due to improperly installed siding, loose shingles, broken or open windows, improperly sealed windows, wood rot, defective construction, improperly secured wires, lose or improperly installed gutters and leaders, and improper caulking. In every aluminum siding case, and in some cases in vinyl siding, the sun and weather will bleach the color and cause it to fade. Power washing, which entails removal of chalky, gritty buildup of failing surface materials, may cause the faded aspects of the vinyl or aluminum to stand out. Heat Wave Pressure Washing, LLC will not be responsible for such conditions. Heat Wave Pressure Washing, LLC will not be responsible for loose mortar that may dislodge during the cleaning process.

11. Stains

Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stain and paint are examples of materials that cannot be removed by conventional means. We make ever attempt to point out these areas to the customer when quoting the project. Sometimes, these stains cannot be removed at all.

12. Structure

Heat Wave Pressure Washing, LLC expects your property to be in good repair. This includes but is not limited to all electrical service including receptacles and light fixtures. Doors and windows shall also be weathertight. Heat Wave Pressure Washing, LLC is not responsible for damages as a result of water infiltration from poor or improper installation of doors and windows and the maintenance and repair of electrical related items. Heat Wave Pressure Washing, LLC does not guarantee removal of artillery fungus from exterior house surfaces.

13. Windows

Windows may become water spotted as a result of our services. Window cleaning is NOT included but can be done for an additional charge.